Driver FAQs

Driver FAQs

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The hose between the device and the mask is damaged, what do I do to get a new one?
The hose between the device and the mask is damaged, what do I do to get a new one?
My mask leaks at the connection between the hose and the mask, is this normal?
My mask leaks at the connection between the hose and the mask, is this normal?
Am I stuck with the mask I pick out in the beginning?
Am I stuck with the mask I pick out in the beginning?
What are the different types of masks?
What are the different types of masks?
Does one type or style of mask fit everyone?
Does one type or style of mask fit everyone?
What do I do if my device is beeping and the lights on top are flashing?
What do I do if my device is beeping and the lights on top are flashing?
If I a power interruption or the device is accidentally unplugged, does my device still record my therapy sessions?
If I have a power interruption or the device is accidentally unplugged, does my device still record my therapy sessions?
Will the therapy device record my compliance data even if I don't have the transfer media in the device?
Will the therapy device record my compliance even if I don't have the media?
Is the data only retrieved by using external media?
Is the data only retrieved by using external media?
How does the therapy device record the data?
How does the therapy device record the data?
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